Your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Company Name
- Email Address
- Mobile Number
- Billing Address
- GST Number (if applicable)
- Login Credentials
- Profile Information
Business Information
Depending on the software you subscribe to, you may upload:
- Customer Information
- Employee Records
- Sales Data
- Inventory Details
- Financial Records
- Documents and Images
You remain the owner of all business data uploaded to the Platform.
Payment Information
Payments are securely processed through Razorpay.
We do not store your credit card, debit card, UPI PIN, net banking passwords, or other sensitive payment credentials on our servers.
Payment information is securely handled by Razorpay in accordance with their privacy and security standards.
Automatically Collected Information
When you visit our Platform, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Date & Time of Visit
- Pages Visited
- Usage Analytics
- Cookies
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide subscribed SaaS services
- Process payments
- Verify your identity
- Improve our products and services
- Respond to customer support requests
- Send important service updates
- Notify you regarding renewals
- Detect fraud or unauthorized access
- Comply with legal obligations
3. Cookies
Our Platform uses cookies to:
- Keep users logged in
- Remember preferences
- Improve website performance
- Analyze visitor behaviour
- Enhance user experience
You may disable cookies through your browser settings; however, some features may not function properly.
4. Data Sharing
We do not sell your personal information.
We may share your information only with:
- Payment Gateway Providers (such as Razorpay)
- Cloud Hosting Providers
- Email and SMS Service Providers
- Analytics Providers
- Government Authorities when legally required
- Professional advisors such as auditors or legal consultants
All third-party service providers are expected to maintain appropriate confidentiality and security measures.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your information, including:
- SSL Encryption
- Secure Cloud Infrastructure
- Role-Based Access Controls
- Password Protection
- Firewall Protection
- Regular Software Updates
- Backup and Disaster Recovery Measures
While we strive to protect your information, no method of transmission over the Internet is completely secure.
6. Data Retention
We retain your information only as long as necessary to:
- Provide subscribed services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
After account deletion, certain information may be retained where required by law.
7. User Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Delete your account (subject to legal obligations)
- Withdraw marketing communication consent
Requests may be submitted using the contact information below.
8. Third-Party Services
Our Platform may integrate with third-party services including:
- Razorpay
- Google Services
- WhatsApp APIs
- SMS Providers
- Email Providers
These services operate under their own privacy policies.
9. Children’s Privacy
Our Platform is intended for businesses and individuals who are at least 18 years of age.
We do not knowingly collect information from children under 18 years.
10. International Data Transfers
Your information may be stored or processed on servers located in India or other countries where our service providers operate while maintaining reasonable security safeguards.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time.
Updated versions will be posted on this page with the revised Effective Date.
Continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.
By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.